PLAYER SUPPORT

Support & Data Requests

Email: 13619770815@139.com

Game and website support

Include your game version, device/OS, a description and relevant screenshots. Do not include passwords or sensitive payment information.

Privacy and deletion requests

Use “Black Pyramid privacy request” or “Black Pyramid deletion request” as the email subject. Describe the information concerned and the contact email. Requests should be processed after necessary verification under applicable law.

This is an email request channel, not an implemented game-account deletion system. The current website has no proprietary registration accounts. If game accounts are introduced, working account and associated-data deletion procedures must be provided in the app and on the website. Manage Steam, Epic, Apple or Google platform accounts through the corresponding platform.

Read the privacy policy ↗

Legal & PrivacyPrivacy PolicyWebsite TermsSupport & Data Requests